Privacy

• Searches. The words you search for, filters and sort you apply, how many results came back, and when. If you are signed in, the search is linked to your account so we can answer you if you tell us you could not find something.
• Your basket and orders, in order to sell you things and to deliver them.
• A sign-in session, where you have one, so the site knows who you are between visits.
• Page views. Which pages are opened, the site you arrived from, where in the world the request came from, and the kind of device — counted by our hosting provider, Vercel, so we can see which pages are used. It is not a profile: no cookie is set, nothing is stored in your browser, and a visit is an anonymous hash of the request that is discarded after 24 hours.

We do not record your name, address, payment details or basket contents as part of search analytics. Payment details are taken by our payment provider and never reach this storefront. A page view carries the path of the page and the facts above, and nothing else of yours: the query string is stripped before anything is sent, so the words you type in the search box are never in it, and a page of your account is reported as the kind of page it is rather than as your order.

To see what customers are looking for and what we are failing to stock — the searches that return nothing are the ones worth acting on — and to answer a customer who tells us they could not find something. Where the record answers a support question about an order, we rely on the contract between us; otherwise on our legitimate interest in running the shop.

• Search records: 13 months, then deleted automatically.
• Visit references are stored only as salted hashes and are deleted with the record they belong to.
• Page views are kept by our hosting provider as aggregate figures for our plan's reporting window — up to a year. The anonymous visit hash behind them lasts 24 hours, and there is no record of a person to delete: nothing a page view holds is tied to you.

• Access. We can produce the records we hold against your account.
• Erasure. We can delete them, and tell you how many were removed.
• Objection. Search analytics can be declined, and the search box works exactly as it did — we simply do not link a search to a visit. Page views are counted either way, but they hold no cookie, no account and no name, so there is nothing of yours in them to withdraw.

Contact us for any of these, or to ask what we hold.

This site sets what it needs to work: your basket, and your sign-in session if you have one. Those are functional rather than advertising cookies, and nothing here tracks you across other websites — there is no advertising or social tracking on this storefront, and the page-view figures are counted without a cookie and without storing anything at all in your browser.