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Frequently asked questions

Most hotels run 200–300 thread count percale or sateen for guest rooms because it launders well and feels crisp, and reserve higher counts for suites. Durability matters more than the number when linen is washed at 60°C daily.

Yes — waterproof and breathable mattress protectors, pillow protectors and mattress toppers in single, double, king and super-king sizes, all made to withstand commercial laundering.

10.5 tog suits year-round guest rooms in the UK, with 13.5 tog for winter and 4.5 tog for summer-weight spares. We stock all three so you can standardise per property and season.